Terms of service

Last updated: [10/19/26]

Welcome to Liten Studio. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By using our website or placing an order, you agree to comply with and be bound by these Terms.

Company Information
Liten LLC is the registered business entity and is in the process of registering Liten Studio as a DBA (doing business as). The registered business address is 276 Greenpoint Ave, Fl 2 Ste 227, Brooklyn New York 11222, United States. You may contact us by email at hello@liten.studio. We do not publish our phone number to the public.

Products and Services 
Liten Studio creates bespoke commissions and made-to-order fine jewelry. Every piece is made after it is ordered. Because each piece is made to your specification, all sales are final. Bespoke and made-to-order pieces are not eligible for return, exchange, or refund.

Warranty
Liten Studio provides a limited 6-month repair warranty on all jewelry purchases beginning from the date of delivery. This warranty covers manufacturing defects in craftsmanship or materials. The warranty does not cover normal wear and tear, scratches, accidental damage, stone loss due to impact, improper care, or lost or stolen jewelry. Repairs or modifications performed by a third party will make the piece non-eligible for warranty service. After the warranty period has ended, repairs may still be arranged for a service fee. Clients are responsible for all shipping costs associated with warranty and non-warranty repairs. 

Ordering and Payment Policies
Made-to-order pieces are paid in full at checkout. We accept all major credit cards and the payment methods shown at checkout. Lead time is listed on each product page.

Bespoke commissions require a deposit of fifty percent of the estimated total to secure materials and begin production. The remaining balance is due before the piece ships. We accept ACH bank transfer, and major credit cards for payments under $5,000. Timeline is discussed during consultation and confirmed in your client agreement.

Shipping and Delivery
We currently ship within the United States only. All orders ship via FedEx insured Priority Overnight, complimentary. Signature is required on delivery. Orders are dispatched within 2–3 business days of production completion, and tracking is provided once your order has shipped.

In the event of a lost, delayed, or damaged shipment, contact us immediately at hello@liten.studio. Once a package is with the carrier, we cannot guarantee outcomes, but we will assist in filing any necessary claims.

Intellectual Property
All designs, including custom creations, are the intellectual property of Liten Studio. This includes all content, images, and branding used on our website. These materials may not be reproduced, copied, or used in any way without our written permission. Unauthorized use is strictly prohibited.

Privacy Policy and Data Handling
We collect customer information such as name, email, phone number, and shipping address for order fulfillment, delivery, and communication. Phone numbers are shared with our carrier for delivery purposes only. This information is stored securely through trusted third-party platforms, including Shopify and QuickBooks. Payment details are processed by our payment provider and are not stored by Liten Studio. We do not sell or share personal data without consent. For more detail, see our Privacy Policy..

User Responsibilities and Website Usage
Users of our website agree not to engage in unlawful activities or attempt to interfere with the operation of the site. Prohibited actions include uploading malicious content or attempting to access other users’ information. If account creation is required, users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.

Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any dispute related to the use of our website or services shall be resolved through binding arbitration held in New York County, New York, unless otherwise prohibited by law.

Changes to These Terms
Liten Studio may update these Terms at any time. When changes are made, the updated version will be posted on our website with a revised "Last Updated" date. Continued use of the website and our services indicates acceptance of the updated Terms.

If you have any questions regarding these Terms, please reach out to us at hello@liten.studio

For information on how we collect, store, and use personal data, please refer to our Privacy Policy.